Support

Last updated: [DATE]. Operated by Marviy Pte. Ltd., Singapore ([UEN]).

We're a small team and we read every message. Email hello@getsalesspar.com and we'll reply within two business days (Singapore time).

Common questions

• The buyer can't hear me. Check that SalesSpar has microphone permission in your phone's Settings, then start the round again.
• I lost the connection mid-round. Your score is saved if the round got far enough. Step back in when you're ready.
• I'm a manager and want to add reps. Invite them from the Team tab or the web Corner.
• I want to report an AI response. Email us the scenario name and roughly when it happened.
• I can't sign in. Use Continue with Google, or enter your work email and type in the 6-digit code we send. Check your spam folder if the code doesn't arrive.
• How do I cancel or change my plan? If you subscribed in the app, manage it in your App Store or Google Play subscriptions, or from Profile → Plans → Manage subscription. If your team pays by invoice or in the Corner, your manager manages billing there.
• I bought a plan but it isn't showing. Open Profile → Plans and tap Restore purchases, signed in to the same account you bought it on.

Account and data

To delete your account and data, see Delete account. For privacy questions, see our privacy policy.